Privacy Policy
Privacy Policy
Your Privacy
We respect your privacy and strive to keep your personal information confidential. We collect your data to deliver products and services, for future marketing, and to improve our services. Only authorized employees have access to your personal information. We will not disclose your information to third parties except as part of providing a service to you, such as sending a product, conducting credit checks, and customer research, or with your express permission. We may also disclose information to regulators, lawyers, auditors, affiliated companies, third-party service providers, and appointed marketing agencies.
Your Consent
We will not sell your name, address, email, credit card information, or personal data to any third party (excluding partners linked to our site) without your permission.
Communication & Marketing
If you have made a purchase from our store, we may update you on our latest products, news, and special offers via email, post, or phone. You can choose to receive these communications when you become a member of Qooka.
All members can opt out of marketing communications from us and selected third parties. To stop receiving these communications, visit ‘Your Details’ in ‘Your Account’ on the Qooka website. You can access ‘Your Account’ once you register and log in, or click the ‘unsubscribe’ link in any email we send.
What are Cookies?
A cookie is a small file sent to your computer and stored on your hard drive. If you have registered with us, your computer will store an identifying cookie that saves you time when you revisit Qooka by remembering your email address. You can change your browser settings to prevent cookies from being stored without your consent.
Site Statistics
We may disclose aggregate, anonymized statistics about the number of visitors to our website or the number of purchases made, as required by our investors. We use an independent measurement and research company to gather data on visitors to our website using cookies and embedded code. This provides statistical information about page visits, duration, visitor paths, screen settings, and other general data. We use and store this information to improve our services. For more details, contact us.
Disclosures of Your Information
We may disclose your personal information to our group companies and third parties:
- If Qooka sells or buys any business or assets
- If Qooka or its assets are acquired by a third party, personal data may be part of the transferred assets
- If required by law or to enforce our terms or protect the rights, property, or safety of FVSB, our customers, or others. This includes exchanging information for fraud protection and credit risk reduction.
- Third-Party Sites
Our site may contain links to the websites of our partner networks, advertisers, and other third parties. If you follow a link to these websites, they have their own privacy policies. We do not accept responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.
Checking Your Details
To verify your details submitted to Qooka, contact us via the provided email or address. For security, we may request proof of identity, such as your email address and password used during registration. Keep this information safe as you are responsible for actions taken in response to requests from someone using your email and password. We recommend not using the browser’s password memory function to prevent unauthorized access to your information.
Contacting Us
We appreciate hearing from our customers, even if it’s a complaint. Your feedback helps us ensure customer satisfaction. If you have questions or feedback about this policy or want us to stop processing your information, please contact a member of the Qooka team, who will be happy to assist you.